Out-of-network practices lose thousands every month when insurance sends reimbursement to patients who don't know what to do with it. Reclaim identifies those cases and contacts your patients — by text, call, and email — until the money moves. You don't lift a finger.
Most practices let these cases sit because no one wants to call a patient about money. We handle that for you — automatically, compliantly, and at scale.
Your front desk shouldn't be chasing patients about insurance checks. Reclaim contacts your patients directly — by text, phone call, and email — on your behalf. You see results, not tasks.
One message isn't enough. Reclaim runs a sequenced follow-up cadence — spaced appropriately, professionally worded — until the patient acts. Pilot data shows multi-touch persistence is what actually moves money.
We operate under a signed BAA. All patient communication is HIPAA-compliant. No PHI leaves the system improperly. You maintain the patient relationship; we handle the operational lift.
We're currently working with a small number of specialty practices in Manhattan. If your practice regularly sees out-of-network patients whose insurance sends payment directly to them, you may qualify.